Manufacturers may change or update their packaging without notifying their retailers. It's possible that you have the same product you're used to, but it has a new look. Please verify that the product is not simply the same product, only labeled differently.
Items included as part of a bundle, or as a “Gift with Purchase” may be substituted at our discretion prior to shipment.
If what you received is not that same as what you ordered, contact a member of our Customer Service team immediately to report the discrepancy, which can be done by clicking here.