Profitec Pro 800: Not Heating or Powering On

Troubleshoot Profitec Pro 800 not heating or powering on.

Machine Not Heating Or Powering On

If your Profitec Pro 800 isn’t heating or powering on, there could be an issue with your machine or with your power supply. Refer to the list below to determine the cause and the next step in restoring power to your machine.

No Power

  1. Make sure the machine is plugged into an appropriate power source.
    • Do not use the machine on a surge protector. This machine has a high power draw, more than a typical kitchen appliance such as a refrigerator or a microwave. Surge protectors are typically not rated to handle the amperage this machine requires.
    • Try using the machine on a different outlet, and make sure the machine is the only appliance plugged into that outlet.
  2. Make sure the power switches are functioning properly and not broken. If the machine isn't powering on try pressing and holding the power button in the on position to see if the machine turns on. If you are able to power the machine on this way then the power switch needs to be replaced.
  3. If the machine recently had a leak, had water spilled on it, or any other exposure to moisture then the machine may be shorting out. Try letting the machine sit unplugged for 48 hours to make sure there isn't a short caused by moisture.
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