How to Resolve Error Codes on Gaggia Velasca

Error Codes

If your Gaggia Velasca is displaying an error code, the chart below can be used to diagnose the issue and includes links to instructions on how to correct certain issues or to contact our technical support team.

Error Code

Description

Solution

01

Grinder fail

Follow the instructions in this machine’s “No Beans, Grinder Blocked, Or E01 Error Code” article.

02

The grinder is disconnected (Only coffee grinder without electronic sensor)

Check the wiring from the control board to the grinder and reconnect if necessary.

03

Bu movement toward WORK fail

Follow the instructions in this machine’s “Brew Unit Squeaking While Brewing or Rinsing” article.

04

Bu movement toward HOME fail

Follow the instructions in this machine’s “Brew Unit Squeaking While Brewing or Rinsing” article.

05

Water circuit fail

Follow the instructions in the machine’s “Poor Flow, No Flow Or E05 Error Code” article.

10

NTC short circuit fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

11

NTC open circuit fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

14

Heater over-temperature fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

15

Heater time-out fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

19

Zero-Crossing fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

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