Profitec Pro 800: Poor or No Flow From Group Head

Troubleshoot poor or no flow from Profitec Pro 800 group head.

Poor Or No Flow From Grouphead

If there is little or no water flowing from the grouphead on your Profitec Pro 800, you may need to service the group. Refer to the instructions below on how to remove built up oils and residues from the shower screen.

If there is little to no flow from the grouphead then it will need to be taken apart for cleaning.

  1. Use a flathead screwdriver to pull the shower screen down and off the machine. Looking at the grouphead from below there will be a lip on the shower screen. Gently pry on this lip with the screwdriver from different angles until the shower screen comes off. The group gasket may come off with the screen.
  2. Use a grouphead brush or an old toothbrush to brush down any dirt or coffee residues from the grouphead. Dipping the brush in a solution of hot water and backflushing powder will assist in removing residues.
  3. Soak the shower screen and filter baskets in a solution of hot water and Cafiza. Rinse off the gasket with plain water to remove grinds or coffee buildup.
  4. If this does not solve the flow issue then the machine will require professional service.
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