How to Resolve Steam/Hot Water Wand Flow Issues on the Bezzera DUO DE

Troubleshoot steam and/or hot water wand flow issues on your Bezzera DUO DE by reading below.

From Steam Wand Or Hot Water Tap

  1. If either wand is leaking from the end of the wand, it means the steam/hot water valve is not fully closed.

    • Make sure the knob is securely in the closed position.

    • If the knob feels loose, or doesn't appear to be properly engaging, then there may be a loose or broken part in the knob assembly.

    • If the machine seems to have a lot of scale, please contact us to set up a repair ticket.

    • If the leaking persists, then the corresponding valve may need to be replaced.

  1. If the wand is leaking between the tip and the arm of the wand during use, there is an o-ring that is broken, missing, or out of position. Remove the tip on the wand that is leaking. Both the steam wand and hot water wand will have an o-ring between the tip and the wand. Inspect the o-ring to make sure it is clean. Replace the o-ring if it is damaged or broken. The hot water tip disassembles further. The top and bottom halves of the tip can be unscrewed. If leaking is coming from between these two halves, then the o-ring between them may need to be cleaned/replaced. A blowout of the hot water tip can be found on page 16 of the parts diagram.

  2. If the wand is leaking from the ball joint, then there may be an o-ring that is worn out or out of position.

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