How Do I Send My Machine In For Repair?

Please contact our Technical Support team by submitting a request before you send any machine in for service. After determining that your machine needs to be repaired, we will issue a Repair Authorization Number. Machines without a Repair Authorization Number clearly marked on the outside of the box will be refused on receipt and returned to sender.

Who Can Service My Machine?

Whole Latte Love provides direct service and support for many products. However, several manufacturers opt to service their machines directly. For a complete list, visit our "What is Your Warranty Policy?" article and scroll down to the "Warranty Information" section.

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