Who can service my machine?

At Whole Latte Love, we are dedicated to ensuring that your coffee and espresso machines receive the best service and support available. Here's a clear overview of our machine service policy:

Service Provider Options:

Whole Latte Love offers direct repair service and support for numerous products within our portfolio. Our experienced team is here to assist you with your service needs, providing expert guidance and solutions.

Manufacturer service directly:

  • It's important to note that certain manufacturers may choose to handle the servicing of their machines directly. In such cases, they have designated service centers or processes to ensure the highest level of support and expertise specific to their products.

Locating warranty information:

  • To determine whether your machine is serviced directly by the manufacturer or if it falls under our direct service and support, please consult our "What is Your Warranty Policy?" article.
  • In the "Warranty Information" section of the article Warranty and Service Information, you will find a comprehensive list that specifies which service approach is applicable to your particular product.

We are committed to providing you with the most efficient and effective service options for your machine. If you have any questions or require assistance with service-related inquiries, please don't hesitate to reach out to our customer support team. We are here to ensure your satisfaction and enjoyment of your coffee and espresso equipment.

Thank you for choosing Whole Latte Love. We appreciate your trust in us as your coffee and espresso equipment provider.

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