At Whole Latte Love, we value our customers and want them to be fully satisfied with their purchases. We understand that sometimes promotions occur after a purchase is made, and we aim to provide a fair policy in these cases:
- Eligibility for Post-Purchase Machine or Grinder Adjustments:
- Customers who have purchased a machine or grinder from Whole Latte Love may request a price adjustment if a new promotional price for the same product is launched within 14 days of their original purchase.
- The promotion must be for the identical product (brand, model, and configuration) and be publicly available at the time of the request.
- For any post-purchase adjustments that are eligible, the difference in pricing will be issued via Latte Rewards.
- Limitations:
- Post-purchase price adjustments cannot be combined with other discounts or promotions that were applied at the time of the original purchase.
- Combined discounts, clearance items, refurbished products, limited-time flash sales, bundle offers, tiered discounts, parts, and accessories are excluded from post-purchase price adjustments.
- Requests made beyond the 14-day window are not eligible.
- How to Request a Post-Purchase Adjustment:
- To request a price adjustment, please contact our sales team within 14 days of your purchase with your order details and the new promotion information.
- Our team will verify the eligibility and, if applicable, provide the price difference via Latte Rewards.
Whole Latte Love Price Adjustment Policy (post-purchase) for combined discounts, clearance items, refurbished products, limited-time flash sales, bundle offers, tiered discounts, parts, and accessories
At Whole Latte Love, we’re thrilled to offer a variety of special promotions and discounts to help our customers find the perfect coffee experience at a great value. However, to ensure fairness and consistency, we do not offer price adjustments or matches on the following types of offers:
- Combined Discounts
- Clearance Items
- Refurbished Products
- Coffee
- Limited-Time Flash Sales
- Bundle Offers
These promotions are designed to provide unique and time-sensitive opportunities for our customers. As such, prices and availability may vary, and they cannot be retroactively applied to prior purchases.
We understand that it can be disappointing to miss out on a sale, and we encourage you to take advantage of these deals when they’re available. For the latest updates on promotions and special offers, keep an eye on our website or sign up for our email newsletter.
Thank you for your understanding and for choosing Whole Latte Love to enhance your coffee journey. If you have any questions or need assistance with your current purchase, our team is always here to help!