Can I Change the Products in my Order?
Should you want to Cancel your order or have it returned to us, check out our "How Do I Cancel My Order?" article.
Intercepting or canceling an order will require additional processing time and can incur additional charges. Cancellations and intercept attempts are not guaranteed.
Can I Change the Address that my Order is Shipping to?
If your order has not been shipped, a member of our Customer Service team can be contacted to change the shipping address for your order. Click here to do so. Orders that have been modified in such a way will require more processing time and may incur additional charges. Orders which have shipped cannot have their address changed.
Can I Have My Order Held for Pickup at a UPS Facility?
We're sorry, but you cannot request to have an order held at a UPS Facility. This is to ensure the security of your package and make certain that you receive it.
How can I change which payment method I use to pay for an order?
Orders paid for and processed cannot have their method of payment altered or their balance transferred.