When Will My Expedited Shipment Go Out?

Note: Effective April 5, 2021 the UPS Service Guarantee only applies only for the following services. If one of the services listed below is not used, we will not refund the cost of shipping if a package doesn't arrive on time:

  • UPS Next Day Air® Early
  • UPS Next Day Air®
  • UPS Next Day Air Saver®
  • UPS Worldwide Express NA1®
  • UPS Worldwide Express Plus®
  • UPS Worldwide Express®
  • UPS Worldwide Express Saver
  • UPS Worldwide Saver®
  • UPS Worldwide Express Freight® Midday
  • UPS Worldwide Express Freight®

Expedited shipments placed and processed prior to 3pm EST on normal business days will be prioritized for same day shipping. Products requiring special packaging or prep prior to shipment including prosumer espresso machines, commercial espresso machines, or machines shipping via drop ship or non-UPS carriers may require additional processing times and may not ship same day.

Same day shipping excludes orders containing products from the following manufacturers:

  • Bezzera - Matrix, DUO, Strega 
  • Dalla Corte
  • Izzo
  • La Pavoni
  • La Marzocco
  • La Spaziale
  • Profitec - Pro 800
  • Quick Mill - Vetrano 2B Evo, Anita, Andreja
  • Rocket - Porta Via, Cinquantotto
  • All commercial espresso machines

Many Prosumer Espresso machines require special preparations prior shipment. This includes, but is not necessarily limited to:

  • Bezzera
  • ECM
  • Expobar
  • Profitec
  • Rancilio
  • Quick Mill

Some orders will require additional information prior processing for shipment. In order for this occur as quickly as possible, be sure to provide a valid email address and phone number when addressing your order.

Note: Next-Day Air, 2-Day, 3-Day, and other expedited deliveries are subject to UPS Policies and Guidelines. All expedited orders will require a signature upon delivery. 

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