How to Resolve Error Codes on Gaggia Velasca Prestige

Learn what is means when your Gaggia Velasca Prestige displays an error code, as well as how to fix certain issues like grinder failure, or water circuit failure.

Error Codes

Error Code

Description

Solution

01

Grinder fail

Follow the instructions listed in this machine’s “No Beans, Grinder Blocked, or E01 Error Code” article.

02

The grinder is disconnected (Only coffee grinder without electronic sensor)

Check the wiring from the control board to the grinder and reconnect if necessary.

03

Bu movement toward WORK fail

Follow the instructions listed in this machine’s “Brew Unit Squeaking” article..

04

Bu movement toward HOME fail

Follow the instructions listed in this machine’s “Brew Unit Squeaking” article..

05

Water circuit fail

Follow the instructions listed in this machine’s “Flow Issues” article..

10

NTC short circuit fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

11

NTC open circuit fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

14

Heater over-temperature fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

15

Heater time-out fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

19

Zero-Crossing fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

 

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