How to Resolve Error Codes on Gaggia Velasca Prestige

Error Codes

If your Gaggia Velasca Prestige is displaying an error code on the screen, the chart below will tell you what the problem is and how to solve it.

Error Code

Description

Solution

01

Grinder fail

Follow the instructions listed in this machine’s “No Beans, Grinder Blocked, or E01 Error Code” article.

02

The grinder is disconnected (Only coffee grinder without electronic sensor)

Check the wiring from the control board to the grinder and reconnect if necessary.

03

Bu movement toward WORK fail

Follow the instructions listed in this machine’s “Brew Unit Squeaking” article..

04

Bu movement toward HOME fail

Follow the instructions listed in this machine’s “Brew Unit Squeaking” article..

05

Water circuit fail

Follow the instructions listed in this machine’s “Flow Issues” article..

10

NTC short circuit fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

11

NTC open circuit fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

14

Heater over-temperature fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

15

Heater time-out fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

19

Zero-Crossing fail

The unit will need professional repairs. Submit a ticket with Whole Latte Love Technical Support.

 

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