False Bean Hopper Lid Open Error
If your Gaggia Velasca Prestige displays an error message that the bean hopper lid is missing even though the lid is in place, the instructions below explain how to correct it so you can start brewing again.
It's rare, but possible that your machine may display the bean hopper lid open icon, even though the bean hopper lid is closed. There are a few things that may be causing this. There is a magnet in the bean hopper lid. This magnet may have gone missing or lost its magnetism. It's also possible that the sensor the magnet makes contact with is oriented the wrong way. By following the instructions listed in the document attached at the end of this article, you may be able to resolve the issue.