Learn what to do if the descale light is staying lit on your Gaggia Brera, even after descaling.
Machines we manufactured before 2013 that have a serial number that starts with a TU9013... do not have an automatic descale cycle. When you are done you have to push and hold "Aroma Strength" button (with the beans on it) to turn off the light.
The more recently manufactured models of the Brera use an automatic descaling cycle. You must follow the instructions in the manual and do not interrupt the process. And make sure you fill the reservoir to the "Max" line in the reservoir.
Note: Do not remove the brew group during the descale process.
If you have low flow and the cycle will not complete there could be other issues and the machine has to come in for service. Could be an issue with the pump, selector valve, or the brew group. Make sure the water tank is seated properly.
How to Automatically Descale a Gaggia Brera
Failure of normal wear and tear items such as group gaskets, seals, and shower screens are not covered under warranty. Issues due to scale build-up or lack of maintenance are not covered.
If you would like to have one of our skilled technicians repair your machine, click the link
below.