How Do I Stop The Order Shipping To Me?
Depending on the shipping method used, you may be able to request that the shipment be rerouted and returned to sender. Please contact Customer Service to request a delivery intercept for your shipment. You can do so by clicking here.
Note: If your package can be intercepted, there is a $20.00 rerouting fee per package to have the shipment returned to our warehouse.
The cost of shipping the package out to you will be deducted from your credit.
What if I Refuse an Order
If you opt to refuse the order upon delivery, the order will be treated as a Buyer's Remorse return, with a 5% restocking fee. The $20.00 rerouting charge per package and a 5% restocking fee will be deducted from your refund. The restocking fee is waived if purchasing something of equal or greater value.
You will also be responsible for paying any additional costs or fees associated with returning the product to us (including, but not limited to any additional shipping and/or handling costs, taxes, duties, brokerage or customs clearing fees).