How Do I Stop an Order in Transit?

How Do I Stop The Order Shipping To Me?

Depending on the shipping method used, you may be able to request that the shipment be rerouted and returned to sender. Please contact Customer Service to request a delivery intercept for your shipment. You can do so by clicking here.

Note: If your package can be intercepted, there is a $20.00 rerouting fee to have the shipment returned to our warehouse.

The cost of shipping the package out to you will be deducted from your credit.

What if I Refuse an Order

If you opt to refuse the order upon delivery, the order will be treated as a Buyer's Remorse return. A $20.00 rerouting charge and the original cost of shipping will be deducted from your refund.

You will also be responsible for paying any additional costs or fees associated with returning the product to us (including, but not limited to any additional shipping and/or handling costs, taxes, duties, brokerage or customs clearing fees).

Was this article helpful?
0 out of 0 found this helpful