If you're having trouble frothing with the steam wand or milk carafe on your Gaggia Accademia, review the instructions below. In this article, you will find solutions for clearing blockages in the steam wand, guides for frothing properly using a manual steam wand, and best practices for carafe maintenance. If your carafe is spitting milk or isn't producing foam, we have tips for that, too.
Wand Frothing Issues
If the machine has little to no steam flow through the steam wand, first check to make sure there are no blockages in the steam wand. Otherwise, an adjustment to frothing technique needs to be made. When manually frothing, technique is key. Tight microfoam will not be accomplished if the proper technique is not followed.
The following video shows how to properly froth with a manual style wand:
There are also some common mistakes made when manually frothing that should be avoided. The video below gives further details:
Carafe Frothing Issues
Before going through the following steps make sure to try all of the recommended Milk Carafe Maintenance steps have been done.
If there is nothing coming out of the carafe at all:
Check the carafe to make sure it is securely attached to the machine and that the machine recognizes the carafe is in place. To ensure this, you can remove the carafe and re-insert it.
Make sure the carafe is properly assembled. Inspect the parts to make sure none of them appear broken, damaged, or missing. There is a diagram of the carafe disassembly on PDF page 49 of the machine manual.
The machine may not be producing steam because of a thermostat issue. If the machine gives an E15 error code, or it gets stuck heating up the steam circuit, then the machine will need to be repaired.
If the carafe is spitting or not producing foam:
The machine is set to a low froth setting. Check the machine settings to make sure it is set to the maximum froth. There is also a milk setting, which should also be set to max. Press the list icon, followed by the check to enter the Beverage Menu. From there, you can select your different drink options and adjust their specific qualities. Milk Amount is listed here.
A non-compatible milk is being used. The machine is designed for use with whole or 2% milk, so the best results will be achieved by using these varieties.
Make sure the carafe is properly assembled. Inspect the parts to make sure none of them appear broken, damaged, or missing. There is a diagram of the carafe disassembly on pp.50-51 of the machine manual.