What can we help you with?
Welcome to our Tech Help Hub where we've created specialized documents to help you with your machine. If your machine matches one of the brands below, please click on its logo and begin your self-help journey. If you can't find what you need, please submit a Technical Support Ticket.
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Downloadable User Manuals
Picking a Portafilter for Your Machine
Water Filtration
- 📹 How to Install a BWT Filtration System with the Besthead FLEX Filter Head
- 📹 How To Test Water Quality and Select the Right Filter
- BWT Bestmax Premium: Settings and Specifications
- 📹 How to Determine if Your Water Will Cause Scaling in Your Espresso Machine
- 📹 How to Connect a BWT Water Filter to a 3/8" Compression Fitting
- 📹 How to Build and Install a BWT Water Filtration System
Gaggia Tech Videos
- 📹 Gaggia Accademia and Babila: Cleaning and Maintaining the Milk Carafe
- 📹 Gaggia Accademia and Babila: Micro-switches and Sensors
- 📹 Gaggia Accademia: Cleaning, Calibrating or Replacing the Grinder
- 📹 Gaggia Accademia: Error Codes and Meanings
- 📹 Gaggia Accademia: Replacing Lower Door Hinge
- 📹 Gaggia Accademia: Replacing the Blowdown Valve
E61 Tech Videos
Additional Support Content
- Bezzera Duo and Bezzera Matrix: Group Heater Not Working and No Power When Turning On
- All Grinders: Hums and Vibrates But Does Not Grind
- BWT 3/8" Aquameter: LCD Display Flashing
- 📹 Machines with PID and Vibration Pump: Brew Pressure Drops or Jumps
- 📹 JURA WiFi Connect and Smart Connect: Program and Customize J.O.E. App
- 📹 Bezzera BZ13, Bezzera BZ10 and Bezzera BZ07: Heating Issues
General Support Content
- 📹 How to Fix a Seized Espresso Machine Rotary Pump
- How to Retrofit an Expobar Control Board
- 📹 PID: FIL Error Code
- 📹 Tips and Tricks for Single Boiler Espresso Machines
- Expobar Office: Troubleshooting Machine Back Flow and a Hole in the Heat Exchanger
- Bezzera DUO and Matrix: Replace Control Board