Price Match Policy
We know that value is key when making a purchase. If you find a retailer that has a better-advertised price than our website, let us know. We'll do our best to match it. Before placing your order, please fill out our Price Match Request form to submit your price match. For additional details check out our Price Match Request page.
When Should I Request a Price Match?
Price matches must be explicitly requested at the time of purchase. We are unable to honor price match requests placed after the transaction has been processed.
Whose Prices Will You Match?
We will be happy to price match any manufacturer-authorized US Retailer that sells the product in question.
What Items Qualify for a Price Match?
Parts or Accessories do not qualify for this program and cannot be price matched.
What if the Item is Not in Stock?
The items being matched must be in stock at the manufacturer-authorized US Retailer with a lower price when the price match is requested.
What Retailers are Eligible for Price Matches?
The price to be matched must be posted on the website of a manufacturer-authorized US retailer. We cannot match prices offered by Wholesalers, non-US Retailers or Retailers operating from outside of the United States. Verbal price matches cannot be honored.
Individual sales quotes provided directly to individual customers, electronically or over the phone, are ineligible for Price Matching.
What About Free Items Included With the Purchase?
The price match will be identical to the competitor's offer. Free items will not be included unless they are also part of the competitor's package.
Included accessories will be substituted as needed based on product availability.
What About Shipping and Handling, or Other Charges?
Additional charges will apply to orders where price matches have been approved and the competing website bills shipping and/or handling or would be required to charge sales tax.
Why Was My Price Match Declined?
Whole Latte Love reserves the right to decline a price match at our discretion.